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FREE SHIPPING FOR ORDERS OVER $100

WARNING: Products on this website contain nicotine and are 18+ age-restricted.

Shipping

Shipping Destinations

We support global shipping.

(Please check the restrictions on e-cigarettes imports in your country before placing an order.)

Shipping Time

Orders are processed within 24 hours From MON. to FRI. It usually takes 3-9 business days to be delivered to you.

When the order is shipped out, there will be a confirmation message sent to you. Please also be sure to check your spam/junk folder if it does not appear in your inbox. To avoid missing out on any of our contacts relating to your orders, it is suggested that add support@vapepenzone.com to your whitelist.

*Shipping time might vary depending on location, shipment method and other factors.

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Shipping Cost

  • Orders over $100: Free shipping
  • Orders under $100: $15 shipping fee

The full price will be displayed at checkout.

Returns & Shipping

To return your product, you should contact us first before delivery

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
  • In case of a partial refund, if the amount paid after the refund still exceeds the free shipping terms ($100), no shipping charges will be deducted. 

If any of the products received is deemed defective or a wrong shipment, we will bear the cost of shipping. Read more about Returns Policy.

Easy Returns

30 days worry-free refund

After-sale Support

1-year warranty

Discreet Package

Direct to your door

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