Loyalty & Rewards
How it Works
Sign up/Log in
Sign up or log in to your account here to record your orders history
Pick Your Vapes
Place orders with your account and get your parcel soon!
Level Upgrade
Meet the shopping amount of your level in the past 3 months
Earn V-Coins
Finish the actions in the list a nd you will earn the coins (can be redeemed)
Exclusive Discounts
Enjoy extra discounts and spend the v-coins with your next orders
Ways to earn V-coins
Ways to earn coins:
- Place orders
- Perform actions in the store
- Social share
- Be a referrer or sponsor
- Celebrate birthday
- Anniversary
- …
Rewards you may get:
- Upgrade as a member
- Redeem as a coupon
- Free product
- Free Shipping
- Exclusive badge
- Custom gifts
- …
Refer a friend
Gift $20 off, Get $20 off
Membership Level
Bronze
2000 Membership Value or more
Assign [Bronze]
Redeem Coupons
Extra 2% off on the sale price
Keep upgrading...
Silver
3000 Membership Value or more
Assign [Silver]
Redeem Coupons
Extra 3% off on the sale price
Keep upgrading...
Golden
5000 Membership Value or more
Assign [Gold]
Redeem Coupons
Extra 5% off on the sale price
Private 1 to 1 customer service
Notice
How can I be a member?
Sign up here to be one of the members of the Vapepenzone Community!
The coupons and additional discounts are all applied in your account.
How can I upgrade to a more senior member?
The membership level is based on your Membership value.
- Membership Value≧2000 Bronze
- Membership Value≧3000 Silver
- Membership Value≧5000 Gold
What can members enjoy?
In addition to daily discounts (such as weekly promotions, holiday promotions, discount codes, etc.), members can also enjoy
- Earn coins and membership value with your actions
- Additional special discounts
- Customer service with faster response
Will my membership level be cancelled?
The level is automatically upgraded and downgraded based on the member value. The inactive value will get expire after 3 months.
How can I get the coins?
Finish the actions in the list and lock the rewards in the list. You can check your loyalty history here.
Will my coins get expired?
You always spend your oldest coins and the coins will be expired if they haven’t been used within 3 months (only lose the coins that haven’t used during the period).
Why is my membership discount not applied?
- You did not log in to your account
- The discounts/ coins in your account expired
- Please contact us to troubleshoot the problem if the 2 conditions above are not met.